How to Open an Baob'Arts Shop

Interested in selling on Baob'Arts? Welcome !

This guide walks you through the first steps of opening your store, offers tips on how to get started, and provides resources to guide you further. 

Access a section:

• Can I sell on Baob'Arts?
• Create your store
• Set up your payment and billing details
• Enable two-step verification
• Configure your storefront
• Adding product sheets to your store
• Marketing, branding and promotion
• Manage your store
• Questions about setting up your store?

Can I sell on Baob'Arts?

Baob'Arts is a one-stop marketplace for handmade, vintage items and craft supplies. On Baob'Arts.com, you'll find a community of makers, small business owners, and buyers who share a passion for uncommon or rare products. 

Before launching an Baob'Arts shop, make sure your products can be sold on Baob'Arts and that you are located in a location where selling through Baob'Arts Payments is available . Review our policies and Selling Fees section to make sure selling on Baob'Arts is right for you and your business. 

What is a handmade item?

Handmade items are items designed and/or created by you, the seller. This includes items made entirely by hand, such as spun pottery or knitted scarves. These are also items such as enamel pins that you design and manufacture in conjunction with a production partner. This does not include items you purchased and resold, even if they were handcrafted by someone else. Handmade items must be created or designed by you.

What is a vintage item?

Vintage items must be at least 20 years old. Vintage items can include clothing, household items, electronics and more! However, if an item is less than 20 years old, it cannot be sold as a vintage item on Baob'Arts.

What are craft supplies?

Craft supplies on Baob'Arts are tools, ingredients, or materials whose primary purpose is to create an item or host a special occasion. Craft supplies can be handmade, commercial or vintage. Party items can also be sold in this category.

What products are prohibited on Baob'Arts?

Even if your products are handmade, vintage, or craft supplies, you may not be able to sell them on Baob'Arts if they fall into a prohibited category. Be sure to review and understand our policies before listing items for sale. Prohibited items include tobacco, drugs or drug paraphernalia, weapons, hazardous materials and others. Articles that use someone else's intellectual property , even if you designed or created the article, are not allowed.

See our Prohibited Items Policy to see if you can sell your products on Baob'Arts. 

You must also follow local laws in your area. There may be some things in your area that cannot be sold or shipped.

What if Baob'Arts Payments is not available in my country?

Currently, you can only open an Baob'Arts shop in a country where Baob'Arts Payments is available. At this time, Baob'Arts can only offer payment services in certain countries. We are working on adding more countries later.

Check the Site Updates section of our Seller Handbook regularly for updates.

Create your store

Before creating your shop, log in or create an Baob'Arts account . You'll use this account for your shop and to make purchases from other manufacturers on Baob'Arts. After creating your account, add your profile picture and biography to let others in the Baob'Arts community know who you are.

To create your Baob'Arts shop

1. To open an Baob'Arts shop, visit Baob'Arts.com/sell and select Get Started .
2. Select your store's language, country, and currency, then click Save & Continue .
3. Choose a name for your store, then click Save & Continue .

You need to complete the first step of opening your store on a desktop web browser. Once your shop is open, you can continue with the Selling on Baob'Arts app .

Do I need a commercial license to sell on Baob'Arts?

Baob'Arts does not require sellers to have a commercial license in order to sell on Baob'Arts.

However, when selling on Baob'Arts, you must follow the laws that apply to you as a small business selling online. If you have questions about the laws that apply to you, contact a qualified professional.

Setting store preferences

Select your store's language, country, currency, and time spent on your store:

• Store language: The store language you choose is the default language you use to describe your items. You won't be able to change it later, but if you want to add translations for other languages, you will be able to add other languages ​​after opening your store. 
• Store Country: Make sure you select the correct country for your store. 
• Store Currency: Choose the currency you'll use to price your listings. Currency conversion fees may apply if your bank's currency is different from your store's currency .
• Time spent: Indicate whether selling your products is your full-time job or a part-time job. This question is for informational purposes only and will not affect your store setup.

Choosing the name of your store

Pick a name that sticks well to your memory and reflects your style. Store names must meet the following requirements:

• Must be between 4 and 20 characters 
• Does not contain spaces or special characters 
• Does not contain vulgar words 
• Must not have been previously used by an existing Baob'Arts member 
• Does not infringe on a trademark belonging to another individual

If the store name you specified is already in use, other names that are still available will be suggested. Your store name will be reserved for you until you open your store.

Supply your store
 

Add product sheets to your store . You do not have to add all your product sheets for the moment!

Set up your payment and billing details

To get paid on Baob'Arts, you need to connect your bank account to your Baob'Arts shop .

On the How you will be paid page:

1. Fill in your personal information.
2. At the bottom of the page, select the country your bank is located in under What country is your bank located in.
3. Enter your bank account details. You will also need to verify this information. Learn more .
4. Select Save and Continue .
5. Add a credit card or bank card. (Shops based in Germany, Austria or the Netherlands do not need to add a credit or debit card.) 
6. Select Open your store . Congratulation ! Your Baob'Arts shop is now live on Baob'Arts.com. You can still add listings and make changes to your store.

You can add a prepaid card to your account if you already have a credit card or bank card. A non-reloadable prepaid card cannot be your only or primary payment card, but you can still pay your bill manually with a non-reloadable prepaid card.

Learn more about Baob'Arts Payments .

For sellers in Madagascar

A small test deposit should appear in your account within 3-7 days. This is a courtesy to let you know that transfers are working properly. Once you see the transfer, no further action is required on your part.

For sellers outside Madagascar

If your bank account is located in a country other than the United States where Baob'Arts Payments is available , you will need to verify your bank account before you can receive funds from your sales for compliance purposes.

Within 3-5 business days of signing up for Baob'Arts Payments, Baob'Arts will send a small wire transfer, processed by our third-party payment partners, Adyen or WorldPay, to your bank account. You will need to enter the amount of the small transfer to your payment account to verify your bank account for compliance.

If you're setting up a new store, you'll receive a small transfer to your bank account after you open your store to the public. No transfers will be sent to your bank account while your store is in draft mode.

You'll receive emails from Baob'Arts reminding you to verify your bank account to continue getting paid.

To verify your bank account:

1. On Baob'Arts.com or in the Sell on Baob'Arts app , click Shop Manager .
2. Select Finances .
3. Click Payment Account .
4. Select Verify Account .
5. Indicate the amount of the small transfer received in your bank account.
6. Select Verify Account .

A Verify Account button is also present in the Store Manager under the Store Advisor section . This button is directly related to verifying your bank account.

If the Verify your account button in the pop-up window isn't active, wait to receive the small transfer to your bank account, then try verifying your bank account on Baob'Arts.

If you don't verify your bank account within 90 days of updating your bank details, your store will be suspended.

For sellers in Europe

Sellers in Europe must have a residential address registered with their Europeans bank. This address should be used for Baob'Arts Payments mode. We cannot accept a PO Box as a residential address.

You can update your address in Shop Manager.

Enable two-step verification

As a security measure, we ask that you set up two-step verification. When you log in from an unrecognized browser or device, we send you a verification code to enter before accessing your account. You can receive this verification code in the following ways:

• An authenticator app on your Android or iOS device (recommended)
• A message
• A phonecall

Learn more about two-step verification .

Configure your storefront

Once you've signed up to sell on Baob'Arts, there are a few steps you need to take to finalize your shop setup and get ready to start selling items. As with any online business, there are key factors you need to consider about your selling process. Consider things like production time, rules, and your shipping plan.

Aesthetic shop

• Store banner and logo: Upload clear photos that represent your brand style and make a strong impression on shoppers. Learn more about uploading a store banner and logo .
• Welcome Message: Share a short welcome message with buyers 

Learn more about customizing your store's appearance .

Shop background

• About Section: Upload videos or photos and share the story behind your products, how your business was created, and what your vision for your brand is. Learn more about creating a great About section .
• Shop Members: Introduce any other members of your team or people you collaborate with.

Shop Information

• Terms of Sale: Outline all of your terms regarding shipping, returns, exchanges, payments, personalized items, or any other guidelines that are important for buyers to know before making a purchase.
• Shipping Profiles: Decide how much shipping costs, if you offer free shipping , and set up shipping profiles that let shoppers know what they'll have to pay for shipping.

For sellers in Madagascar, when you're done setting up your shop, your articles should be arrive in storages local In Soavimasoandro in 2 next days maximum, Learn more.

Add product sheets to your store

Once you've completed all of your shop sections, you're ready to add products to your Baob'Arts shop. When you add a product to your Baob'Arts shop, we call it a listing. Learn more about listing an item .

Best practices for listing items

When listing your items, keep in mind best listing practices, considering the following:

• Use your titles and tags to optimize search on Baob'Arts
• Take high quality photos
• Add attributes to help buyers find your items
• Describe your items in a way that will pique buyers' interest
• Set accurate processing times to give buyers an idea of ​​when they'll receive the item

Consider your shipping rates or free shipping offer .

Marketing, branding and promotion

A marketing strategy is key to the success of your Baob'Arts shop. Marketing will help new customers find your products, let your existing customers know about the latest in your store, and can lead to an overall increase in sales. 

Tips for getting started with marketing

• Be sure to optimize your shop for searches on Baob'Arts . Don't forget to add your location so that your store appears in local search results. 
• Link your store to your social media accounts so you can easily write posts about your business. 
• You can consider marketing your store through paid advertising.
• Consider offering discounts to entice shoppers to purchase through discounts and coupon codes . 
• Look for a local market or craft fair where you can sell your wares. 
• Join the Baob'Arts Community and Teams where you can network with sellers and buyers. 

See these topics to learn more:

• Advertising
• Social Media Marketing
• brand strategy

Start selling

On Baob'Arts, we pride ourselves on our sellers providing buyers with an enjoyable experience. Read tips for providing great customer service . If you consistently provide excellent customer service, you can become a Top Seller .

Tips for managing your store

• Be sure to follow best practices for customer service so that you qualify for Baob'Arts's Seller Protection Policy . 
• Sign up for each of our creator email lists so you don't miss important tips and information.
• Learn what to do when you make your first sale . 
• Learn about Baob'Arts's review system and how to get 5-star reviews .
• Manage your shop from anywhere using the Sell on Baob'Arts app . 
• Take a break from your shop when needed.

Grow your business on Baob'Arts

To take your store to the next level, check out our essential guides to get started:

• Complete Guide to Selling on Baob'Arts
• Delivery
• Marketing
• Photos of product sheets
• Customer service
• Search Baob'Arts
• Baob'Arts Fees
• Your showcase

We have many resources to help you learn more about selling on Baob'Arts. Check out the Seller Handbook for step-by-step guides to everything you need to run your business on Baob'Arts. Listen to the Baob'Arts Success podcast , and watch our videos .

Want to learn more about running a successful Baob'Arts shop? Sign up for an Baob'Arts course to learn from experienced sellers.